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Our Technical Support team responds to product inquiries, assists current customers with operational problems or issues, and analyzes new requirements or RFPs and RFQs that might not be addressed by our catalog products. Contact the Tehcnical Support organization by e-mail at support@enerdyne.com.

Telephone assistance is available from 8:00 a.m. to 5:00 p.m. PT, Monday through Friday.

Toll-Free within U.S.: (+1) 877-363-7396 or (+1) 877-ENERDYNE
Tel.: (+1) 619-438-6023
Fax: (+1) 619-438-6068


To verify the warranty of a product or to arrange for a warranty repair, please contact Enerdyne by phone, fax, or e-mail at:

Toll-Free Within U.S.: (+1) 877-363-7396 or (+1) 877-ENERDYNE
Tel.: (+1) 619-438-6014
Fax: (+1) 619-438-6068
E-mail: warranty@enerdyne.com


All Enerdyne products include a twelve-month warranty from the date of shipment of the product. Details of Product Warranty are specified in Enerdyne’s standard Terms and Conditions. In the event a problem is encountered during the warranty period, customers should contact Enerdyne to initiate the Return Material Authorization (RMA) process at rma@enerdyne.com. Please provide the unit Model Number or Part Number and the Serial Number as well as a written description of the symptoms and problems you are experiencing. If you prefer to call, please have the information available when contacting Enerdyne.


Out-of-warranty product(s) require a purchase order prior to the issuance of RMA confirmation. Enerdyne provides a fixed repair price when service is required. Send an e-mail to rma@enerdyne.com with the unit Model Number or Part Number and the Serial Number as well as a written description of the symptoms and problems you are experiencing. If you prefer to call, please have the information available when contacting Enerdyne.


Enerdyne Terms and Conditions are applicable to all domestic fixed-price solicitation/purchases.

 

 

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